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Support

Got a question, a bug to report, or a feature request? We read every email.

Email us:

fairball@fair-ball.com

Common questions

How do I add another game?

On the Schedule tab, tap the + button in the top-right toolbar. Set the date, opponent (optional), and number of innings. The lineup generates automatically.

How do I lock a player to a specific position?

Tap any cell in the defensive grid on Game Card view. The cell picker has a padlock icon — tap it to lock that player to that position. Locked assignments are never changed by the fairness engine.

How do I mark a kid absent for a specific game?

Open the Game Card view for that game and scroll to the Attendance section. Toggle the switch next to the absent player's name. The engine immediately reshuffles the lineup for that game only.

How do I mark a kid who left mid-game?

On Game Card view, tap the cell for that kid in the inning where they left. The menu has a "Left after this inning" option. Innings before that one stay locked, and the remaining innings reshuffle.

Where is my data stored?

On your device and nowhere else. Fair Ball never transmits your roster to us or any third party. See our privacy policy for details.

Can I undo a lineup change?

Most changes don't need an undo: tapping a cell to unlock it, or toggling attendance off, returns the lineup to the engine-generated state automatically. For bigger mistakes, the "Redo Lineup" button regenerates everything from scratch.

How do I request a refund?

Refunds for App Store purchases are handled by Apple. Go to reportaproblem.apple.com, sign in with your Apple ID, find Fair Ball in your purchases, and tap Request a Refund.

Report a bug or request a feature

Email fairball@fair-ball.com with:

1. Your iOS version and device model.
2. What you were trying to do.
3. What happened instead.
4. A screenshot if possible.